HOW TO COMBINE CONTAGIOUS ENTREPRENEURSHIP IN A ‘POSITIVE-CHAOTIC-WELL ORGANIZED-DISRUPTIVE COMPANY LIKE DELAWARE’ AND AT THE SAME TIME DELIVER HUGE CUSTOMER -OBSESSED SOLUTIONS
These were the topics and the challenges that Bob had to tackle in his keynote opening speech in the beautiful www.sanglier-des-ardennes.be in Durbuy, the pearl of the Ardennes.
The sales ‘Old School’ was ‘ein Einzelgänger’ : looking ‘inside out’ and asking the customers which product or services he would need to be satisfied. Now, the sales ‘New School’ has to look ‘outside in’ and evolve from a pure salesman to a trusted adviser.
The sales ‘New School’ has to develop a real business partnership with his client :
KYC (Know Your Customer), show real interest for his business plan, be aware of his future challenges, those will help the sales ‘New School’ to detect his customer’s future needs. Technology and technological solutions are getting so complex that the sales ‘New School’ has to develop at the same time his internal network inside his own company all over the departments : product marketing / innovation / marketing / customer department, … in order to bring a solution to his customer.
“Great atmosphere in this very interactive session. A lot of contagious enthusiasm combined with a healthy critical attitude. The perfect Kick-Off’!!”
“Thank You Bob for energizing our Sales Team during our strategic offsite!!! The business messages were inspiring, the fun factor was amazing!!!”
Partner at Delaware Wouter Fransoo