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IT’S ALL ABOUT SURPRISING YOUR CUSTOMERS

  • Every day your company is elected by your customers!

  • A client is a partner to whom you need to deliver a solution which differentiates you from competition!

  • Offer your customer a service he doesn’t expect!

  • From how many of your customers do you know the birthday?

  • How to make of your customer a partner for life!

  • Think ‘outside in’ instead of ‘inside out’ and bring your customer into your company!




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