During the general meeting with the operators of the 2 plants Knauf and Isolava in Wielsbeke, Bob interviewed different managers about the company’s challenges. Bob: “I was very impressed by the colleague’s positive work culture. What a pleasure to see an organisation that is ready for the future, a step ahead of the competition and driven by a culture of continuous improvement! Shingo is not a project, it’s a journey! From the bottom of my heart, good luck!” Thanks Patrick for all your help!